Terms & Conditions


Name: Ecoheat NorthWest LTD

Legal form: A limited company registered in London and incorporated in the UK
Service: Plumbing and heating installation, servicing & repairs
Registered office and postal address: Ashburn House 41 New Hall Lane, Bolton, BL5  5LW Postal
Address: 5 Braddyll Rd, Over Hulton, Bolton, BL5 1DY
Telephone: 0800 0787260
01204 430336 Email:  info@ecoheatnw.co.ukPublic registers: Details about the limited company’s registration can be viewed at www.companieshouse.gov.uk under reference number 8447562.

VAT number: 926 8500 12

Regulating body: Gas Safe registered, no. 228165 authorised by CAPITA

General terms and conditions: A letter of engagement accompanied by our standard terms and conditions will be provided at the start of any contract for works.

Applicable law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.

Work Guarantees: All works guaranteed for 3 months from the date of completion, this covers parts and labour, please see our full guarantee document for further information.

Boilers are also subject to a specific manufacturer’s warranty details of which will be provided on request. Your statutory rights are not affected by our guarantee.

Please note we cannot guarantee existing system pipe work or controls and if they are satisfactory for system performance. An annual service is required to maintain the boiler guarantee, which can be provided at an extra one off cost.

Complaints: Complaints can be made by contacting EcoHeat NorthWest Ltd. at the above address

Gas Safe also operate a complaints procedure and you can access this by visiting www.gassaferegister.co.uk or by calling 0800 4085500